|
|
|
Financial
Institution – Change Process
What
Coaching support to senior managers of a large Financial Institution,
as part of a change management process.
Approach
The requirement was to quickly build rapport and trust and to provide
a coaching approach which was both practical and pragmatic.
Result
The process gave each manager the opportunity to identify key management
/ leadership issues and sought clear commitment to agreed action, within
a supportive environment.
Topics Addressed Included
Motivating your Team. Providing Feedback, Performance Management,
Managing Stress and Work /Life Balance.
Chief
Executive Officer – Irish Technology Company
What
Worked with the Chief Executive during a period of rapid change and major
challenges for the business.
Approach
Developed a coaching relationship with the individual which was based
on candour and openness and which encouraged the person to develop greater
self-awareness and avoid defensiveness.
Result
The CEO, developed greater levels of self-awareness and openness and
expanded their leadership and people management skills. Enhanced
relationships with shareholders, the company board and senior management
team.
Topics Addressed Included
Conflict Management, Emotional Intelligence, Leadership Style (Impact
and Consequences) and Managing Key Relationships (Shareholders / Board).
Management
Development – Irish Software Company
What
Worked with key employees of an Irish software company on a tailored
management development programme, both in Ireland and the United States.
Approach
Used coaching to provide tailored support to high potential managers
in a fast moving and challenging business environment.
Result
Helped individuals develop important insights into their management
style(s) and provided them with practical opportunities to address key
management / leadership challenges. Likely to lead to a more cohesive
senior management team and encourage greater creativity as to how people
are led and motivated within the business.
Topics Addressed Included
Building Self-Confidence, Developing Self-Awareness and Responsibility,
Emotional Intelligence, Management Style (Impact and Consequence), Managing
Conflict and Negotiation.
Partner
– Professional Services Firm
What
Worked with a partner of professional services business, on issues related
to leadership style and future business direction.
Approach
Through coaching, the person sought to address issues related to their
leadership style and their ability to influence the future direction of
the Firm. We also considered some unique challenges in influencing and
winning the commitment of the other Partners.
Result
Provided the person with the opportunity to use an “objective outsider”
as a sounding board in a confidential setting. This encouraged the individual
to explore the strengths and shortcomings of their leadership / influencing
style. Through an enhanced approach, the person gained clear commitment
from the other Partners as to future business direction.
Topics Addressed Included
Developing Self-Awareness, Influencing / Negotiation Style (Impact
on others), Managing Conflict and Managing Key Business Relationships.
Strategic
and Organisational Change - Professional Body
What
Supported the Managing Director in implementing agreed strategic and structural
change within the organisation.
Approach
Coached the person and their team, with regard to the planning and execution
of change. Addressed issues including; winning over key stakeholders,
overcoming resistance and building a cohesive team.
Result
Through ensuring that the rationale and benefits of the change were clearly
communicated and by giving key stakeholders real opportunity to voice
concerns, significant “buy in” has been achieved.
Topics Addressed Included
Dynamics of Change, Effective Communication, Managing Conflict, Negotiation
(Overcoming resistance) and Selling Change to Key Stakeholders.
Irish
Plc – Review of Coaching Process
What
Provided support to the Human Resources function to undertake a strategic
review of their existing coaching panel.
Approach
Put in place the framework to undertake a fundamental review of current
coaching practice, individual coach performance and the value to the
business of coaching.
Result
This led to significant changes in the structure and process of coaching
within this organisation. These changes resulted in much greater effectiveness
(better quality coaching), significant cost reduction and an evaluation
process which required the use of coaching to demonstrate
clear business benefits.
Topics Addressed Included
Change Management, Performance Management, Negotiation, Managing Conflict
and Strategic Perspective.
|
|
